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Our Legal Terms, Your Rights

lopebet operates under a defined legal framework that sets out how we handle your account, your data, and your interactions with the platform.

Terms & ConditionsPrivacy PolicyCookie PolicyAccount RulesDispute Process

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What Our Legal Terms Cover

lopebet Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These terms govern every aspect of your relationship with lopebet — from the moment you open an account to how deposits via UPI, Paytm, or PhonePe are processed and how withdrawals are verified before release. The terms define acceptable use, prohibited conduct, and the circumstances under

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which an account may be suspended or closed. We rely on UPI, Paytm, and PhonePe as the primary payment rails for Indian accounts, and transactions through these channels are subject to the payment conditions set out in the full terms document. All personal data collected during
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account creation and transaction processing is handled in accordance with our Privacy Policy. Where any conflict arises between a promotional communication and these core terms, these terms take precedence. Accessing the platform from any jurisdiction is your acknowledgement that you have read and accepted these conditions.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

LEGAL CONTACT PATHS

How to Reach Our Legal Team

If you have a question about your rights under these terms, a data request, or a formal complaint, our support team handles legal enquiries through three dedicated channels.

Email Legal Support Send your legal query or data request to our dedicated legal support address. We acknowledge all emails within 24 hours and provide a substantive response within 5 working days for standard requests.

Live Chat Escalation Start a live chat and ask the agent to escalate to the legal queue. Agents are available around the clock and can log a formal legal request on your behalf if you prefer not to use email.

Postal Correspondence For formal notices or documents requiring a physical record, you may send correspondence to our registered address. Include your account ID and the subject matter clearly on the envelope for prompt routing.

HOW WE HANDLE THIS

Data, Security and Account Integrity

Our approach to data handling, cookies, account security and retention is built around clear retention schedules and your right to request changes. Here is how each area works at lopebet.

Data Handling

Personal data collected at account creation is stored on encrypted servers and used only for account management, transaction processing via UPI or PhonePe, and regulatory compliance. We do not sell your data to third parties under any circumstance.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand which parts of the platform you use most. You can manage cookie preferences from your browser settings at any time without affecting your account access.

Account Security

Every account is protected by password hashing, optional two-factor authentication, and automated alerts for logins from unrecognised devices. If you suspect unauthorised access, contact support immediately to lock your account.

Retention Schedule

We retain account and transaction records for the period required by applicable law. Once that period expires and your account is closed, identifying data is deleted or anonymised in line with our Privacy Policy retention schedule.

Who to Contact

For data access requests, corrections, or deletion requests, contact our Data Protection contact via email. Include your registered account email and the specific action you are requesting so we can process it without delay.

Requesting Changes

You may request a correction to inaccurate personal data held on your account at any time. Submit your request through the legal email channel; we will confirm the change or explain any legal reason we cannot action it within 10 working days.

Frequently Asked Legal Questions

These are the questions we receive most often about our terms, your data rights and how account decisions are made. If your question is not covered here, reach our legal support team directly via the channels above.

Access and eligibility depend on local law and are available where local law permits. By opening an account, you confirm you have checked the rules in your state and that using the platform is lawful for you.

Email our legal support address with your registered account email and a subject line stating 'Data Access Request'. We will compile and send your data within the timeframe required by applicable law, usually within 30 days.

Yes. Submit a deletion request via the legal email channel. We will delete or anonymise your data once any mandatory retention period under applicable law has been satisfied. We will confirm the outcome in writing.

Transaction and identity records are retained for the legally required period after account closure. After that window, identifying information is deleted or anonymised according to the retention schedule in our Privacy Policy.

Raise a dispute through live chat or email. An agent logs it formally and escalates to the legal team if not resolved at first contact. You will receive a written outcome within the timeframe stated in our full terms document.

The core terms remain the same. The payment section of the terms adds specific conditions for each payment rail — processing windows, verification steps, and what happens if a UPI or Paytm transaction is reversed by the payment provider.

The current version is always published on this site under the Legal section. Check the version date at the top of the document. We notify account holders by email when we make material changes to the terms.

Our Legal Terms, Your Rights

How to Reach Our Legal Team

Data, Security and Account Integrity

Data Handling

Cookie Policy

Account Security

Retention Schedule

Who to Contact

Requesting Changes

Frequently Asked Legal Questions

01 Are these legal terms applicable to me if I am accessing from India?

02 How can I request a copy of the personal data lopebet holds about me?

03 Can I ask for my personal data to be deleted?

04 What happens to my account data if I close my account?

05 How does lopebet handle disputes about account decisions?

06 Do the legal terms change when I use UPI, Paytm or PhonePe to deposit?

07 Where can I find the full, current version of the legal terms?

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